Privacy policy

This policy explains what personal data VENTI Kite Homes ("VENTI", "we") collects through ventikite.com and when you book with us, what we use it for and what rights you have. If you have any questions, write to info@ventikite.com.

Data we collect

• Contact details you send us: name, phone (WhatsApp), email, travel dates and number of guests, through the contact form or by WhatsApp.
• Booking and payment details: the information needed to confirm and charge your stay. Card payments are processed by PayPal; we never see or store your card number.
• Browsing data: pages visited, device, approximate location and interactions with the site, collected through cookies and similar technologies, only with your consent when the law requires it.

What we use it for

• Answering your enquiries and managing your booking.
• Sending you payment links and receipts.
• Measuring and improving the site and our advertising (Google, Meta and Microsoft Clarity), only if you accept analytics and marketing cookies.
• Complying with legal and tax obligations.

Who we share it with

We do not sell your data. We only share it with providers that help us run the service: WhatsApp / Meta (messaging), tochat.be (contact form), PayPal (payments), Google (Tag Manager, Analytics, Ads and Maps), Meta (advertising), Microsoft Clarity (usage analytics), CookieYes (consent management), Vercel (hosting) and Supabase (site content). Some of these providers are located outside your country; they process data under their own privacy policies and safeguards.

Cookies

When you first visit the site, a banner lets you accept, reject or configure non-essential cookies. You can change your choice at any time from the cookie button in the bottom corner of the screen.

How long we keep it

Enquiry data is kept for as long as needed to answer you and follow up on your booking. Booking and payment records are kept for the time required by tax law.

Your rights

You can ask us at any time to access, correct, delete or stop using your data, or to receive a copy of it, by writing to info@ventikite.com or by WhatsApp at +598 99 347 428. You also have the right to complain to the data protection authority of your country.

Changes

We may update this policy. The date of the latest version appears at the bottom of this page.

Last updated: 2026-10-01